Frequently Asked Questions
Q1: Can the sound duration of the modules be customized?
A: Yes, we can customize the sound duration according to your specific requirements, ranging from a few seconds to several minutes.
Q2: Do you support custom printing for greeting cards and books?
A: Absolutely. We offer full-color CMYK printing and various finishing options like lamination, UV coating, and foil stamping for all paper-based products.
Q3: What safety standards do your toys meet?
A: Our products are designed to meet international safety standards such as CE, RoHS, and EN71 to ensure they are safe for children.
Q4: What is the typical lead time for mass production?
A: The standard lead time is approximately 25-35 days after sample approval and deposit receipt, depending on the order quantity and complexity.
Q5: What file formats do you need for custom sounds and designs?
A: For sound, we prefer MP3 or WAV formats. For designs, please provide high-resolution AI, PDF, or PSD files with bleed lines.
Q6: Do you offer assistance with product design?
A: Yes, our engineering team can help you with the technical structure of sound modules and physical integration into your products.
OS Toys
