Frequently Asked Questions
What are your main manufacturing and industry advantages?
We operate our own production facility, allowing us to offer highly competitive pricing, especially for larger volume orders. We bring 10 years of professional toy industry experience with products exported globally to Europe, North America, Japan, and other regions, backed by dedicated design teams and 24/7 online support. Custom packaging and product variations can also be accommodated.
Do you accept sample orders or drop shipping?
Yes, trial and sample orders are welcome, with sample costs covered by the buyer. We also support drop shipping and mixed order options. For custom or in-stock orders, we work to satisfy client quantities to the best of our capacity.
What are the shipping methods and delivery timelines?
We support transportation via air, sea, and express courier based on your preference. Products are generally dispatched within 7-14 days after payment confirmation, and shipment tracking numbers will be provided via email immediately.
What payment methods do you accept?
We support multiple secure payment terms including L/C, T/T, Western Union, Escrow, Alipay, and PayPal.
Are these magnetic building blocks safe for children?
Yes, safety is our priority. These tiles are made from premium BPA-free plastic, feature rounded edges, and are lead-free and 100% safety-tested. Please note that they contain small parts and are not recommended for children under 3 years old.
Are these tiles compatible with other major magnetic block brands?
Absolutely. Our magnetic tiles are engineered to high standards and are fully compatible with all other major brand magnetic building blocks.
OS Toys
