By sea, By air, By express
T/T 30% deposit before production and 70% balance against B/L copy; 100% irrevocable L/C at sight; Paypal; Western Union
Brand items: 7-10 days | ODM/OEM: 45-55 days
We guarantee the products received are qualified. If there are any broken parts, please send us detailed photos, and we will send you the replacements according to actual conditions.
We sign NDAs to protect your designs and ensure they are not sold to others. For large orders, we also agree to sign exclusive production agreements for your company.
Professional and certified materials have been utilized since 2008. Every month, we send special batch paint to SGS for testing, and we maintain our own product safety labs. We comply with FSC regulations to support a sustainable, eco-friendly approach. FSC-certified materials are available at an 8% higher cost than standard materials.
Frequently Asked Questions
What trade terms and shipping methods do you support?
We support FOB, CNF, CIF, and EXW trade terms. Shipments can be arranged by sea, air, or express delivery depending on your requirements.
What are your standard payment terms?
Our standard payment term is a T/T 30% deposit before production and a 70% balance against the B/L copy. We also accept 100% irrevocable L/C at sight, PayPal, and Western Union.
How long does it take for sampling and mass production?
Sampling lead time is typically 7-14 days. For mass production, brand items take 7-10 days, while custom ODM/OEM orders require 45-55 days.
What is your product warranty policy?
We guarantee that all products received by customers are qualified. If there are any broken parts, please send us detailed photos, and we will send replacements according to the actual conditions.
How do you protect our design and intellectual property?
We sign Non-Disclosure Agreements (NDA) to protect your design and ensure it is not sold to others. For large orders, we can also sign exclusive agreements to manufacture the products solely for your company.
Are your materials eco-friendly, and can you supply FSC materials?
Yes, we use professional and certified materials. We comply with FSC regulations to maintain a sustainable and eco-friendly approach. FSC-certified materials are available upon request at an 8% higher cost than standard materials.
OS Toys
