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How to get samples
We offer free samples with negotiable shipping terms.
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Custom Design Supported
Custom OEM/ODM options: Use your designs, or let us design for you.
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Lead Time
Samples: 3-7 working days after payment.
Orders <1,000 units: 7-10 working days after payment.
Orders >1,000 units: 15-20 working days after payment.
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Shipping Options
We offer various shipping options including Express (DHL, UPS, FedEx, etc.), Air Freight, and Sea Freight. We can also ship directly to your designated freight forwarder.
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After-Sales Support
Our team assists with pre- and post-sale questions.
Frequently Asked Questions
Can I request a sample before placing a bulk order?
Yes, we provide free samples. Shipping terms and costs can be negotiated based on your location and requirements.
Do you provide OEM or ODM services?
Absolutely. We support both OEM and ODM options. You can provide your own designs, or our professional design team can assist in creating a custom solution for you.
What is the expected delivery time for an order of 500 units?
For orders under 1,000 units, the lead time is typically 7-10 working days after payment is confirmed.
Which shipping methods do you offer?
We offer a full range of logistics services, including Express (DHL, UPS, FedEx), Air Freight, and Sea Freight. We are also happy to coordinate with your specific freight forwarder.
How do you handle after-sales service?
We take pride in our customer support. Our dedicated team is available to assist you with any questions or issues both before and after your purchase.
How long does sample preparation take?
Standard samples are generally prepared and ready for dispatch within 3-7 working days following payment confirmation.
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